The Gel Pads are medical-grade devices that are applied to the back side of the different Flex products. Their unique coating adheres to your skin and helps conduct the impulses to your muscles safely and effectively. Their large size ensures the comfort of your training session. Signals from the Flex product reach out to the nerves where they are most concentrated. These nerves branch out to reach all the muscles in that specific area (not just those directly under the pads) causing them to relax and contract naturally, working all the muscles in the region at the same time.

Gel Pads last about 30 sessions. After about 30 sessions they start to become less effective and powerful….much like how a battery works. The success of your toning session relies on the quality of your Gel Pads so it is important to replace them when needed.

When you are ordering your Flex product(s), you may order more Gel Pads to be sent with your order. We highly recommend this so that you don't miss a day of toning while waiting for new Gel Pads to arrive. We recommend adding an additional 2-3 sets to your initial order. When it's time for new Gel Pads you can purchase your replacement pads here on the website, or by calling our friendly and helpful customer service team:

Hours: 7:30am-4pm PST Monday-Friday
US Toll Free: (855) 353-9432
International: (310) 362-0581